Insurance

Direct billing

For most extended health plans we bill your insurer directly, so you pay only the part your plan does not cover — and there is no receipt to chase afterwards.

Book Your Appointment

How it works at the desk

Bring your benefits card and photo ID to your first visit. We check whether your plan allows direct billing, submit the claim while you are here, and tell you what, if anything, is left to pay. That is the whole process.

Submitted while you wait

We send the claim to your insurer at the front desk, before you leave.

No paying up front

You are not out of pocket waiting for a reimbursement cheque.

Records kept

Every treatment and claim is on file if you or your insurer ever need it.

Only your portion

If your plan covers 80 percent, you pay 20 at the desk. Nothing more.

Insurers we bill directly

Most major Canadian insurers. If your plan allows direct billing, we can almost certainly do it — and if yours is not listed, ask; the list grows.

Canada Life

Canada Life

Great West Life

Great West Life

Chambers of Commerce

Chambers of Commerce

Desjardins

Desjardins

Equitable Life

Equitable Life

Green Shield

Green Shield

Industrial Alliance

Industrial Alliance

Manulife

Manulife

Medavie Blue Cross

Medavie Blue Cross

Pacific Blue Cross

Pacific Blue Cross

People Corporation

People Corporation

RBC Health Insurance

RBC Health Insurance

RSA

RSA

RWAM

RWAM

SSQ

SSQ

SunLife

SunLife

Union Benefits

Union Benefits

Telus Adjudicare

Telus Adjudicare

Not sure about your plan?

Tell us your insurer and we will confirm whether we can bill them directly before you book.

The fine print, in plain words

It is your plan: we bill it gladly, but the balance is your responsibility if the plan pays less than expected.

Check your limits: plans cap what they pay per service and per year. A quick call to your insurer before the visit saves surprises.

If direct billing fails: occasionally an insurer's system will not accept a claim. When that happens we ask for payment at the visit and give you an itemised receipt to submit yourself.

Receipts on request: anything you need for a claim you submit yourself, we will provide.

We're here when you're ready.

Book the appointment and let the front desk handle the billing. If you want to check coverage first, send us the form above or call the clinic.